Disaster-Proofing Your Agency: Lessons from Houston with Cheryl Sanders

In this episode of “Know Your Risk and Insurance Coverage” with RiskProNet, Cheryl Sanders from Brady, Chapman, Holland & Associates in Houston shares her expertise on disaster recovery planning for insurance agencies, drawing from real-life experiences with major hurricanes like Katrina, Rita, and Harvey. Cheryl discusses the evolution from manual backup tapes to cloud-based systems, strategies for maintaining operations during crises, and the importance of staff safety and client communication. She also highlights the challenges posed by modern weather events, internet and cell service disruptions, and the growing need for cybersecurity preparedness. Packed with practical advice, this episode provides value for agencies looking to enhance their disaster recovery plans and better serve their clients.