Active shooting has been a sensitive topic. Mass school shootings as well as other threats of violence have spiked dramatically lately in the country. How can we prepare to manage this risk both corporately as a business and as an Individual?
In today’s episode, Chip is joined by Ted Hayes, the senior risk manager at M3 Insurance. For the past 29 years, Hayes has served as a safety and security consultant to school districts and municipalities in Wisconsin and throughout the United States. He specializes in active shooter training and he has worked extensively with both public and private schools. Additionally, Hayes authors monthly violence prevention articles for various school-related magazines.
Whether shooting at an organization lasts two minutes, four minutes, or 12 minutes, you have about three seconds to make the right decision to save your own life. And that starts with creating Mental Action scripts. That you should always have a plan, thought out, not something you have to write down but just thought out. This is just but a preview of the incredible wisdom Ted has in stored for you in the show today.
Tune in as Ted dives into pragmatic strategies to change your mindset around shooter situations such as: Having an understanding and adapting the Mental action script, 3 things an active shooter seeks, and the ABCs of weapon control ( A for avoiding the weapon, B for blanketing the weapon with your body and C for controlling it to minimize it from injuring people).
In the episode, he also recommends something to chew on immediately after listening to the show: Having an immediate mass notification system, locking up your doors, and developing room security controls.
Ted has life-saving knowledge that he can’t keep to himself, information that you should definitely grasp. Tune in as he shares these golden nuggets on active shooter training.
Active Shooter Training Transcript
00;00;02;01 – 00;00;18;29
Chip Arenchild
Welcome to Know Your Risk and Insurance Coverage with Risk Pro Net, where we will discuss all things insurance for you and your company. Risk Pro Net is a network of independent agencies who offer specialized insurance across business sectors.
00;00;19;01 – 00;00;49;14
Chip Arenchild
Regardless of where you are in your insurance journey. We want to invite you to join us to think about insurance differently. Know your risk and insurance coverage with risk Pro Net provides answers to all your insurance questions. Well welcome everyone. This is chapter in child with know your risk and Insurance with Risk Pro net. Today we’re speaking with Ted Hays from member agency M3, located in Wisconsin and doing business throughout the Midwest.
00;00;49;14 – 00;01;13;26
Chip Arenchild
In. Ted is a loss control specialist with over 20 years experience in the field, and he actually specializes in active shooter trainings. And he’s worked extensively with both public and private schools, all types of industry. We know this is a sensitive topic right now with what happened in Uvalde and just the continuing shootings that are occurring, it seems almost, so frequently in our in our country right now.
00;01;13;26 – 00;01;24;29
Chip Arenchild
And so we were talking a little bit before the podcast even started. And you lose track in the names of so many have happened. So, Ted, welcome to the program today. It’s so nice to have you here and have a chance to visit with you. How are you?
00;01;25;01 – 00;01;27;14
Ted Hayes
Good. Thank you very much for having me.
00;01;27;17 – 00;01;43;12
Chip Arenchild
Well, I’m I’m really looking forward to hearing some of your ideas and providing some information that people can use to. I don’t know if it start changing your thinking about this situation, but how you can prepare yourself to manage this risk both, corporately as a business and also as an individual when you’re out and about on the town.
00;01;43;12 – 00;01;56;29
Chip Arenchild
So let’s just jump right into it. Where do you get started when you talk about training or doing an assessment for somebody? If if someone comes to you and says, I’m worried about my active shooter risk, what’s your response?
00;01;57;02 – 00;02;28;18
Ted Hayes
Right. I’ll often tell people, I talk about the spectrum of a shooting that whether a shooting at an organization lasts two minutes, 4 minutes or 12 minutes, you have about three seconds to make the right decision to save your own life. And that starts with creating what I call mental action scripts that you always have a plan thought out, not something you have to write down, but just thought out that from where I’m standing, if something bad happens, where am I going to go to down?
00;02;28;20 – 00;02;48;00
Ted Hayes
If I can’t do that, where am I going to go to evacuate? You always want to know, at least two exits out of anywhere. You’re located within a building. You want to look around the room and say, how do I lock that door? What objects do I have to barricade that door? And if I got to run within the building, do I know where I’m going?
00;02;48;02 – 00;02;51;04
Ted Hayes
You got to make make the right decisions.
00;02;51;06 – 00;02;58;13
Chip Arenchild
Okay? That’s a big laundry list you just listed there a minute. You had a term for, mental ActionScript.
00;02;58;16 – 00;02;59;15
Ted Hayes
Right?
00;02;59;17 – 00;03;15;03
Chip Arenchild
How do you get people to change to put that to the forefront of their mind? Right. As human beings and interacting and living United States for years, you never had to consider any of those things. When we went to dinner, we went to work. We went to the movies. You got a good just go to enjoy yourself there.
00;03;15;03 – 00;03;28;25
Chip Arenchild
Right? So now and with the chance of something happening, relatively speaking, so small, I don’t know that people stay village in enough. So what do you do to try and change mindset around that? Is there specific thing you do in your trainings?
00;03;28;28 – 00;03;49;00
Ted Hayes
Well, people just understand that trainings are, I’m sorry, active shooter situations are happening with a greater frequency and it doesn’t have to be a shooting situation. It could just be some violent incident, whether it’s a fire, whether there’s, you know, a couple of individuals are going to fight in the movie theater. You don’t want to be around.
00;03;49;02 – 00;04;06;04
Ted Hayes
I have three daughters, and they learn very early. They’re all grown up now, but they learn very early that when we went to a restaurant, dad sat in the spot where he could watch the front door and always knew how to get out of that to somebody from another exit. And I would question my daughters wherever they were.
00;04;06;04 – 00;04;21;06
Ted Hayes
I’d say, what’s your action script? And they would say, I’m going out that door and I’m going to run into the woods, or I’m going out that door and I’m going to hide behind that tree that quick. That’s all I want to know. What’s your plan of where you are? If something happens, you can’t be developing the plan.
00;04;21;09 – 00;04;26;20
Ted Hayes
When the incidents occurring, you have to be ready to act, not react to the situation.
00;04;26;22 – 00;04;43;26
Chip Arenchild
So that sounds like a pretty good hack, so to speak. Meaning, if you’re at a public spot with somebody else, that’s a good conversation starter, maybe a to get people, give them a tool to be able to do this. Right. Mental ActionScript, I mean, that’s a great, you know, pretty good dead. Then it sounds like you’re pretty good dead.
00;04;43;28 – 00;05;07;15
Chip Arenchild
Marines. Me on that program. Psych. I don’t know if you ever saw that program. It is always said if this kid could be observant or not, but, that’s probably clever. I bet you guys have some good family laughs over that. We do. I’m glad to hear it. So, you know, when this when this became active for all of Australia, was it, you know, you try to go back all the way to when these active shootings starting in the tragedies at the schools?
00;05;07;17 – 00;05;31;11
Chip Arenchild
For me and in the insurance industry, it wasn’t until the San Bernardino event happened that it started to really come on everybody’s radar screen, and then you always would see a little ebb and flow with these where an event would happen. Clients would reach out like, we need to do something about this. And then there’d be a delay before something happened again, and you might fall back off off of it.
00;05;31;14 – 00;05;44;15
Chip Arenchild
And there was a big push towards doing security assessments. But what’s your approach now? Is it only security assessments that a business needs to do? Or where does this security assessment play into this act of shooting risk management today.
00;05;44;17 – 00;06;05;07
Ted Hayes
Security assessments are important, but I don’t put all my eggs in that basket and say, you know, if you have a secure facility, you’re going to be immune from, an attack or an active shooter situation. Not the case at all. If shooter wants to get into a school or a private business, they’ll be able to get in one way or the other.
00;06;05;10 – 00;06;31;07
Ted Hayes
So, yes, they’re important. I really focus on maintaining secure doors. Your exterior doors and your interior doors. But I want to really focus on employee training that they know exactly what to do in their environment. I have a training partner. We do active shooter training together all over the country, and we very much focus on three things that an active shooter, seeks.
00;06;31;09 – 00;07;01;04
Ted Hayes
Number one, easy targets of opportunity. So they most often have a victim. Are victims in mind, whether it’s a fellow employee, maybe someone of authority in the company, and oftentimes their target isn’t there. And they don’t say to themselves, back tomorrow, no, they’re committed to this in a bad way. And they attack very innocent people, easy targets. Secondly, they want little, little or no barricades or restrictions.
00;07;01;06 – 00;07;28;10
Ted Hayes
That is going to limit their movements. So they don’t want to go through locked doors, even closed doors. You know, you could have hollow corridors in your company doors with glass in them still lock those doors because shooters tend to not take the time to, manipulate and work a door to get through that door. And lastly, they want little or no supervision or confrontation because they know it’s going to, and they’re, attack at very short order.
00;07;28;10 – 00;07;49;29
Ted Hayes
Law enforcement’s going to be called. So I often stress one of the most important things you can do is make sure you have a good mass notification system that not only notifies the good people in your company, but also notifies the shooter. You want to just come out and say shooter in the building. We want want them to know that we’re on to you.
00;07;49;29 – 00;07;54;29
Ted Hayes
Law enforcement is going to be responding and push that person to get out of the building.
00;07;55;02 – 00;08;13;21
Chip Arenchild
Okay, disruptor, disruptor their plan. How often do you recommend that, clients engage in this type of training and, and does it vary by what they’re doing, like, versus a school where you’re always in the same spot or manufacturing site? What what’s your recommendation for frequency on active shooter awareness training?
00;08;13;23 – 00;08;36;03
Ted Hayes
I always say the homework never stops, so I’ll train a school, I’ll train a manufacturing company, and I do active shooter training for their employees. And I want them to focus on, site specific, room specific, say a security controls. What’s my mental ActionScript? How do I lock down that door? How do I break my window if I can escape?
00;08;36;05 – 00;09;01;21
Ted Hayes
What weapons do I have in the room? If I have to fight? Those types of things. And so I do the training. I indicate that to the employees, all the the security concerns relevant to that room or area. But I tell my supervisors or the teachers and principals, your homework becomes, two weeks from now, I’ll walk up to that employee and say, what’s your ActionScript right now in this room?
00;09;01;23 – 00;09;25;25
Ted Hayes
And then they may say, well, this isn’t my classroom, or I’m in the cafeteria. I’m not in my office. Correct. When a shooting occurs, there’s going to be a lot of employees not in their normal work areas. So you have to be know how to react to those areas to grab that room security control hand up and make sure you can, kick in your ActionScript and do the right thing.
00;09;25;27 – 00;09;53;09
Chip Arenchild
Yeah. You know, I also think an important thing, anytime there’s an emergency or, unforeseen situation develops, everyone responds differently. Right? And the person who ends up being the leader of the group may be someone no one expected to be that way. And. And you can’t tell who that person is going to be until the event happened. I’m always I find that utterly amazing how some people just whether it’s inherent, they just step up and they take charge.
00;09;53;09 – 00;10;06;16
Chip Arenchild
And the person who is in charge doesn’t know what to do is paralyzed. And do you do anything to address the fact that it could be you don’t. There’s I think the hierarchy kind of goes out the window when there’s an emergency. And do you think that’s true as well?
00;10;06;18 – 00;10;33;08
Ted Hayes
Correct. And what I teach is it’s okay to be an individual in a crisis situation. So often we may perceive I think I heard gunshots and we look up to the speaker and say, well, I’m waiting for the company to make an announcement that there’s a shooter in the building. Don’t do that. If you perceive a threat, if you perceive a sound to be gunshots, check in your own controls, your own ActionScript and act.
00;10;33;08 – 00;10;51;26
Ted Hayes
I always say in my presentations that if I heard bang bang, bang and I go running out of the room screaming like a five year old child, and someone comes and grabs me and says, that was just a backfire on a car, and everybody’s laughing at me. I’m okay with that because I did the right thing. I moved, I did something.
00;10;51;29 – 00;11;08;17
Chip Arenchild
Yeah, that’s good advice, right? That’s good advice. I think, that’s something for everyone to be aware of. I, I have a relative of mine who was a prison guard for years, and one Christmas he says, hey, so what do you guys do when they’re shot? When their shots are fired? As if it happens all the time for us.
00;11;08;17 – 00;11;27;04
Chip Arenchild
And he goes, do you duck? And we’re like, I have no idea that I even would recognize that sound. And I think that’s true also, and especially in areas where, it might be different in rural parts of the country, children or people grew up around guns or their guns being shot. But I don’t think in our urban areas as much, people are aware of gunfire and what those sounds may be.
00;11;27;08 – 00;11;55;21
Ted Hayes
What we tend to do when there is actual gunfire in a building, we tend to process that and say, that’s not gunfire. I think it’s firecrackers. Right. And so what I teach is if you hear what you perceive to be firecrackers, it’s always treated as gunshots. Well, we also tend to do if we hear that pop, pop, pop, we walk to the situation because our eyes have to confirm that was really somebody’s shooting a gun.
00;11;55;21 – 00;12;05;11
Ted Hayes
I don’t want you to do that. I want you to hear that pop fireworks. And I want you to kick in your ActionScript and be going the other way immediately.
00;12;05;14 – 00;12;12;22
Chip Arenchild
Yeah, those are good points. It’s funny how the brain works, right? We walk towards fire, right? That, the curiosity kills the cat.
00;12;12;25 – 00;12;13;18
Ted Hayes
Correct?
00;12;13;20 – 00;12;37;18
Chip Arenchild
Yeah. Are there other, industries or more people asking for this training right now? Are you are you doing anything in it from an outreach standpoint? They’re M3 to help people. I, I mean, I know a lot is mental health awareness and and there’s so many issues that get opened up when we talk about these situations happening. So what are you seeing with your clients right now or the demand for trainings?
00;12;37;20 – 00;12;57;22
Ted Hayes
Yeah, I do a lot of schools. I had up our school program here at three, but I do a lot of manufacturing environments. They can be very difficult, because, you know, there’s probably a lot of noise out on, the manufacturing floor. And so it’s often difficult to hear announcements. So, that’s a little bit different than working with a school.
00;12;57;22 – 00;13;23;27
Ted Hayes
I do a lot of hospitals, senior living, environments. And lately I’ve been doing, construction companies and developed active shooter programs for construction employees. They may be outside on the job site, or they may be in a manufacturing environment. It’s not their normal environment. And it’s important that they understand what the alarm system or notification system is in that building.
00;13;24;03 – 00;13;47;20
Ted Hayes
And they know how to develop action scripts on where to lock down and where to evacuate. I’ve also been doing a lot of active shooter training for school busses, public transportation busses, delivery type companies that have employees out on the road so they don’t get, carjacked. Secondly, maybe they stop and make deliveries to a facility while they go into a facility.
00;13;47;20 – 00;13;57;13
Ted Hayes
They need to know their environments because, you know, the small chance something happens in a few minutes, they’re in that building. They have to know exactly what to do in a crisis.
00;13;57;15 – 00;14;16;00
Chip Arenchild
Yeah, but when you start to think about it, because there’s you have there’s so random and you have no idea, you really have to be on your guard all the time. And that’s a hard thing as human beings to do, right? We have habits and we fall into routines and we don’t think about it. How do you identify maybe not employees, or maybe it’s spouses?
00;14;16;00 – 00;14;33;21
Chip Arenchild
I know the few where I’ve had issues have been relatives of a worker. Right. Disgruntled boyfriend, for example, or somebody else who they’re worried about coming on site and how they then lock the facility and stuff and there’s, you know, how do you report that or how do you make people aware of that? Do you address that at all?
00;14;33;21 – 00;14;49;21
Chip Arenchild
It’s and that’s kind of a touchy subject, right. Because we don’t want to, not necessarily rat somebody out, but unless the behavior so egregious that it really red flags somebody, we don’t encourage reporting if you’re having relationship problems or anything.
00;14;49;24 – 00;15;14;22
Ted Hayes
Right. One of my most popular programs that, my training partner I developed a year ago is, security concerns when terminating a potentially violent employee. Okay. What I always say is if if, you question, current employee or maybe employee that just was terminated. Question. That is this a type of person is going to come back and engage in act of violence.
00;15;14;28 – 00;15;41;14
Ted Hayes
One of the first things you do is get on their social media pages, their Facebook, whatever Instagram. That can tell you a lot. They often post a lot of things. You ask around, what have you heard? You know who are their friends when they worked here? If they heard from this individual, you try to gather as much information on this, this individual as you can and, you know, getting into if you terminate, somebody is scared they’re coming back.
00;15;41;17 – 00;15;59;25
Ted Hayes
There’s some very specific controls you want to have in place that they’re not allowed back on property. If they do show up, the first thing you do is call law enforcement. You don’t go out and confront them. You monitor their behavior, by the friends they do have, maybe, fellow employees and say, hey, how are they doing?
00;15;59;28 – 00;16;03;23
Ted Hayes
Okay, I think we can nip that nip a lot of that in the bud.
00;16;03;25 – 00;16;22;20
Chip Arenchild
That’s a good point. And that’s something I don’t think a lot of people take the time where you think about that. Right. Unless it’s there, have some really strange behavior. Also, on that same note, you mentioned law enforcement, right. And law enforcement right now, like anything else is stretched. You know, they’re having that same hiring problems. All businesses right now in this day and age.
00;16;22;20 – 00;16;42;04
Chip Arenchild
And so should you engage. If you’re a business your local law enforcement at your facility does, is it worthwhile to have them come out and participate in any type of active shooter training or help? Take a look at your assessment plan and provide any feedback. And do they offer such services? I’m not. I’m not so sure.
00;16;42;07 – 00;17;12;06
Ted Hayes
You know, I think it probably varies per police department depending on their manpower, how many officers they have available. But I was with a school district, earlier today that, they’re taking their officers through all the schools. So they’re very familiar with the layout of the schools. One thing we forget to do, whether it’s a manufacturing environment, a school or any type of business, make sure the top administrators of your company provide their cell phone numbers to law enforcement.
00;17;12;09 – 00;17;41;00
Ted Hayes
So if something does go down, law enforcement knows who to contact at that facility. It’s not a bad idea to offer up your facility to law enforcement and say you’re going to do an active shooter drill. Why don’t you come do it in our facility and you so you can better learn the layout on the other hand, what I, what I often think when I work with schools and manufacturing environments, they don’t recognize the seriousness of law enforcement’s response.
00;17;41;00 – 00;18;03;13
Ted Hayes
In an active shooter situation. I stun people when I say in my training that when law enforcement comes into your building for an active shooter, they are there to kill somebody. They’re not there to talk somebody down and please drop the weapon they are in. Kill mode. There’s they’re they’re protecting their own life, but they’re trying to protect everybody else’s life as well.
00;18;03;15 – 00;18;25;24
Ted Hayes
And oftentimes, whether it’s employees or, school teachers, they get in the way of that. And they’re not good at strictly following law enforcement commands, getting out of their way, letting them do their job. It’s, I tell companies, do you know, you got a cafeteria? Invite the police. Once a week. Give them free, free lunch.
00;18;25;24 – 00;18;33;23
Ted Hayes
What does that cost you? Five bucks. Give them free lunch. And it just shows a law enforcement presence within your facility.
00;18;33;25 – 00;18;50;20
Chip Arenchild
That’s good advice as well. Yeah, I think, it’s sensitive right now, and I think most, you know, you hear about them in the newspaper, you read about them, we see some news clips on TV, but they don’t happen typically where we’re at. And so you’re still desensitized. And the only reference really is what we see in the movies.
00;18;50;20 – 00;19;04;16
Chip Arenchild
And so we’ve got this distorted view. I sometimes think about what really happens, when things like this goes sideways. And unless you’re there to live it, you just really can’t you can’t really experience it. Are obviously experienced, but talk about it.
00;19;04;18 – 00;19;22;12
Ted Hayes
The couple, the myths I always deal with. I don’t know if it’s a myth, but you know, you always hear somebody say, oh, I got a gun out in the car or I got concealed carry. If there’s ever a shooter in the building, I’ll take them down. And my answer is no, you won’t. You tend to run just like everybody else.
00;19;22;15 – 00;19;46;03
Ted Hayes
I’ve read a number of statistics that when there’s an active shooter in a facility, if law enforcement is shooting at the bad person, they strike their target less than 20% of the time. Someone who has a weapon and and goes after a shooter or a citizen, they strike the target less than 10% of the time. So that’s what I tell when I hear schools call me and say, should we be arming our teachers?
00;19;46;05 – 00;19;51;26
Ted Hayes
I tell them, are you crazy? That’s the last thing you want. Yeah. What do you want.
00;19;51;29 – 00;19;56;22
Chip Arenchild
As a strategy? And I don’t want to get to people have strong views about guns.
00;19;56;22 – 00;19;58;28
Ted Hayes
And I’m not, I’m not I’m not getting into that.
00;19;58;28 – 00;20;15;22
Chip Arenchild
I know, but, what do you think is a strategy? Right. We’re seeing now, for the first time, one of the states, North Carolina, South Carolina, say that’s armor teachers we’ve heard after 911. Let’s arm the pilots. I’ve always thought that enough citizens had guns on them in Los Angeles. That’s why no one hijacks a bus down there.
00;20;15;22 – 00;20;26;25
Chip Arenchild
So, do you think that as an effective strategy or is that just too. That’s a complicated thing. It sounds simple, but it’s complicated. So you have any thoughts on that?
00;20;26;27 – 00;20;51;07
Ted Hayes
It’s a pipe dream to think a normal citizen is going to take on a shooter and take out just the shooter and nobody else there. There’s too many pitfalls to that. I’d much rather you get very good at implementing your immediate mental ActionScript that you fill out my own security control document and know exactly what to do to get yourself and others safe around you.
00;20;51;13 – 00;21;13;07
Ted Hayes
So always remember, the goal of a lockdown is to isolate the intruder so law enforcement can come in and neutralize that intruder. The goal of the lockdown is not to get everybody safe. You’re not going to get everybody in a safe area. So I’d much rather you focus on good lockdown, good evacuation so you can clear the path.
00;21;13;07 – 00;21;17;02
Ted Hayes
So when law enforcement comes in, they can neutralize the situation.
00;21;17;04 – 00;21;38;04
Chip Arenchild
Okay. That’s good to hear. Good to hear. Yeah. It’s a it’s an interesting idea. What’s going around? But I think the frequency of these are everyone’s questioning. Right. What do we do now? I mean, I and I don’t think there’s probably any topic that isn’t off the table right now is some solutions or something to do. Well, if if you do one of these trainings, how long does one take?
00;21;38;04 – 00;21;46;15
Chip Arenchild
Is it an all day event when you do a training, is it a couple hours? And what’s this? What does it look like to go through a training with M3 and Ted?
00;21;46;18 – 00;22;17;15
Ted Hayes
Well it varies. The most common training I do lasts about an hour and 15 minutes, where I talk a little bit on the causes of, violence and, and active shooter scenarios in the country today. But then I get into the behavioral, physical characteristics of an armed intruder or an active shooter. I talk about, developing a mental ActionScript, filling out and completing the room security control document so you can keep that on hand in every area your company.
00;22;17;18 – 00;22;41;24
Ted Hayes
I talk about the ABCs of weapon control. What I mean by that is I’m not one who teaches. And you’ve heard this sometime earlier. Bad person comes in the door, everybody throw something at them. And I thought, that’s the dumbest thing I ever heard. I could give 30 people baseballs, but I get a real gun. You throw your baseballs, you’re going to hurt me, but I’m going to shoot some of you.
00;22;41;26 – 00;23;07;20
Ted Hayes
So what I teach is the ABCs in control. Where A is a boy, the weapon B is blanket the weapon. Cover that weapon with your body and see us control it. To minimize who can get injured by that weapon. I hope you identified the fatal funnel in your rumor area. The fatal funnel was that imaginary kill zone that if a shooter shot through a door, whether opened or closed, they may stop somebody.
00;23;07;22 – 00;23;28;01
Ted Hayes
So those are the types of things I focus on. I, I do about, you know, 40 minutes of classroom, but the rest of it, we’re in the hallways, we’re in your rooms, and I’m showing them what objects you use to barricade the door. What order you’re going to use, the barricaded objects. Where’s your fatal funnel?
00;23;28;03 – 00;23;48;01
Ted Hayes
How do you break your window? Or how do you open your window? How do you run? There’s an arc to running from a shooter. You just don’t run straight away. That’s an easy shot. You always try to run at a right angle or a left angle. I guess, to a bad person. So we go through all those scenarios so it’s more hands on than it just is.
00;23;48;01 – 00;23;51;00
Ted Hayes
Sit down and classroom and listen to me speak.
00;23;51;02 – 00;24;13;18
Chip Arenchild
Well, that’s we know that’s the most effective type of training, right? When people are up and around moving and engaged and just by again, hearing that list of things you cover right there just makes you realize how important this training is and how you really need to be thinking about it on a pretty frequent basis, as opposed to checking the box once a year that we did something like this.
00;24;13;18 – 00;24;33;18
Chip Arenchild
And and unfortunately, that’s the world we’re living in right now. You need to be committed to being prepared to do that. I know just from this conversation alone, I’m will take the mental actions action scripts, and I’m going to start using that with my wife and kids and people who are at the dinner and things along those nature just to generate that habit of trying to start to do that.
00;24;33;18 – 00;24;53;15
Ted Hayes
So that’s just I don’t know if this is a place, but one thing I want to throw in, if your listeners are on LinkedIn, search me out on LinkedIn. I’m not selling anything. Everything I speak about and I, all the articles I write, I publish for free, I post them on LinkedIn. People can just go out there and grab it.
00;24;53;15 – 00;25;01;18
Ted Hayes
So my mental action scripts, my room security controls, it’s all out there. So if you’re looking on LinkedIn and use that information.
00;25;01;21 – 00;25;26;07
Chip Arenchild
You know, we’ll put you we’ll put Ted’s information. Everyone in the in the show notes. So we’ll have his LinkedIn contact there for you. Ted is, anything else you’d like to mention about active shooter that you’d like to let people know about in terms of preparing themselves that you haven’t talked about already? And it’s been fascinating to hear some, you know, direct things people can be doing right now after listening to us to, to improve their operation.
00;25;26;09 – 00;25;47;14
Ted Hayes
Yeah. You know, and maybe I’ll finish with this. The big three things I focus on is one that should have an immediate mass notification system. You don’t have to spend thousands of dollars. There’s all sorts of phone and computer apps out there, and everybody’s got the the latest and greatest product. I know most of them out there.
00;25;47;14 – 00;26;22;29
Ted Hayes
They all have good aspects and some have bad aspects, but have a mass notification system, whether it’s bullhorns or an alarm system or, overhead PA system. Again, you want to get people moving immediately if there’s a crisis. Secondly, lock your doors. That’s your external doors into the building and that’s your interior doors. I it’s sad to say, but I do so many security assessments, schools, they brag about how great their secure door security program is.
00;26;23;01 – 00;26;44;08
Ted Hayes
And without a doubt, I’ll be able to walk around a school and get in a side door somewhere and I’ll say, this door is open. And they tell me, well, we leave that open from 10 to 1030 for the delivery guy. And I, I tell them, I said, you realize shooters take the path of least resistance. The Uvalde shooter did not walk through the front door.
00;26;44;11 – 00;27;22;15
Ted Hayes
They’re going to find that open door. So you gotta lock your doors when possible. Lock your internal doors. Shooters don’t like to go through locked doors. And lastly, as as I’ve mentioned a couple times, develop those room specific security controls for your locked down your evacuate and run hide fight procedures. You know, I’ve got the information I always share with anybody, and I’m always open to taking a phone call and just walking you through those protocols and the I know I’m doing something right because I get calls and calls and emails that people say, hey, I was in a shopping mall and there was gunshots at the other end, and I did what you
00;27;22;15 – 00;27;30;17
Ted Hayes
taught or yeah, I had my ActionScript and it works. So, that that’s what keeps me going because I know I’m focused on the right areas.
00;27;30;19 – 00;27;49;21
Chip Arenchild
Well, that’s great. And that’s, I think what you just said. Right. That’s the satisfaction you get. Also, it highlights the type of people that in three in the services, you guys are providing, right. And trying to make your communities better. And I think that’s something all risk pro members try to do. And I it’s part of the value of being a part of Ref Pro net.
00;27;49;23 – 00;27;57;14
Chip Arenchild
Meaning if you have a question about this, someone can reach out to you and get some answers and help the clients out. No matter what part of the United States that they’re in.
00;27;57;16 – 00;28;19;05
Ted Hayes
Yeah, I know you know, you had asked before, what do we cover in their training? My training partner is a fellow named Mike Bolander. He has a company called Peaceful Warrior Training. He’s in Oak Creek, Wisconsin, a police officer who was very involved with the sick Indian temple shooting, which, I believe was 7 or 8 individuals were killed, happened ten years ago last week.
00;28;19;07 – 00;28;41;23
Ted Hayes
And from that, Mike really got involved in active shooter. Him and I teamed up about seven years ago. Besides doing the same type of training I do, we share training. Mike does, it’s called first Care, and he teaches how to respond to injuries caused by an active shooter or an armed assailant. You know, treating, very bad injury wounds.
00;28;41;25 – 00;28;53;28
Ted Hayes
That’s part we often forget. You know, we may have wounded individuals in our building, and law enforcement is on the other end of the building. Do we know how to treat those individuals so they don’t freak out as well?
00;28;54;00 – 00;29;13;27
Chip Arenchild
I think that’s a great point. You know, we don’t most businesses don’t even concern themselves with that. Right? We don’t expect to have trauma in the workplace that would require you to take immediate action. And so and that’s traumatic as well. So well, it’s been a pleasure to learn a little bit more and to hear your ideas will summarize it in the show.
00;29;13;27 – 00;29;33;25
Chip Arenchild
Notes will get your LinkedIn in there. We’ll also get a link for it’s Mike great for the his peaceful warrior training. Yeah okay. We’ll take care of that. And boy if people I encourage you if you have a question look up Ted on this active shooter. It’s something that’s not going away unfortunately. It’s something that seems like it’s more and more prevalent.
00;29;33;25 – 00;29;51;24
Chip Arenchild
And I it’s it’s really incumbent upon each of us as individuals first to how do we protect ourselves and protect our neighbors everywhere we go and start thinking about it? I really like that. Mental ActionScript is a way to build a habit about when we’re moving around. It’s a sad state that we have to do it, but I think it probably will save your life someday.
00;29;51;29 – 00;29;52;29
Ted Hayes
Yes. Oh well.
00;29;53;01 – 00;30;02;25
Chip Arenchild
Okay. Well, Ted, thank you very much for being with us today on know Your Insurance with Risk. Brunet. It’s been really nice talking to you. We might have you back again for something else.
00;30;02;28 – 00;30;06;05
Ted Hayes
Very good. Thank you.
00;30;06;07 – 00;30;24;23
Chip Arenchild
We hope you enjoyed this episode of Know Your Risk in insurance Coverage with Risk Pro Net. For more information about Risk Brunet, please visit our website. You can follow us on Facebook and Twitter for insurance insights from everyone at risk. Pro Net. We want to say thank you for tuning in and see you next time.
